Refund policy

We want you to be completely satisfied with your purchase.

RETURNS :

We accept returns with 7 days of delivery. Items must be unused, in their original condition and in original packaging.

NON-RETURNABLE ITEMS:

Custom-made products, clearance items and opened products may not be eligible for return unless defective.

REFUNDS:

Once your return is received and inspected, we will notify you regarding approval of your refund. Approved refunds are processed back to the original payment method within 5-10 business days.

EXCHANGES:

If you received a defective or damaged items, please contact us within 7 days of receiving your order to discuss replacement.

RETURN SHIPPING:

Customers are responsible for return shipping cost unless item arrived damaged or incorrect.

CONTACT US :

For returns requests or questions please contact : csr@thermalblanklabels.com